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January-February 2021

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4 PalletCentral • January-February 2021 palletcentral.com PALLETCENTRAL January-February 2021 Volume 21 No. 1 Stay Connected PalletCentral® is a bi-monthly publication of the National Wooden Pallet & Container Association™ ©2021 National Wooden Pallet & Container Association. All rights reserved. NWPCA 1421 Prince Street, Suite 340 Alexandria, VA 22314 703-519-6104 info@palletcentral.com Subscriptions to PalletCentral are complimentary, however you need to subscribe: PalletCentral.com>>Subscribe Changes and Renewals: Current subscribers may sign-in at PalletCentral.com>>Edit Bio (look for "Additional Information" to manage your subscription and edit your mailing address. Or fax changes to: 703-519-4720.The NWPCA does not sell our mailing list; data collected from PalletCentral subscribers is solely used for tracking our readership. COLUMNS 6 From the President DEPARTMENTS 8 Inside NWPCA 10 Policy at Play 12 Wood at Work 44 NWPCA Advertisers IN THIS ISSUE On the Cover: iStockphoto.com/peterschreiber/ vichie81/photovs/claffra YEAR IN REVIEW 24 | Better Together – Collaboration of Essential Services NWPCA's staff reflect on the unique year and all its accomplishments on behalf of the membership. YEAR IN REVIEW 28 | Workforce Management is Goal #1 in 2021 NWPCA member's set aggressive growth goals for 2021 as they address the lack of available manpower and ways to automate as key trends. OSHA 34 | Don't Slip Up on Fall Protection This Winter By Adele L. Abrams, Esq., CMSP LEADERSHIP 38 | The Truth About Leadership and Management Managing without leading leaves your team without direction. By Brad Wolff ECONOMY 18 | Recovering the Recovery While the economy is rebounding from COVID fallouts, the future brings larger issues from the bailouts. By Lynn Michaelis 38

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