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PalletCentral • September-October 2021 37 the quality of a company's sustainability policies, actions, and results. n Evidence Based – supporting documents are a critical burden of proof. These can be certifications, policy documents, reporting KPIs. Credit is given only where evidence is provided. n Industry, Location, and Size – sustainability management is evaluated considering material industry issues, presence in risk countries, and the size and geographical footprint of the company. n Diversification of Sources – in addition to the evidence-based internal supporting documents, the viewpoint of organizations around the company are taken into consideration. These can be trade unions, local authorities, and other third-party organizations that work with the company. n Technology – a rating system can only become reliable if supported by technology. Technology is the key to learning, growth, and scalability. n Assessment by International Sustainability Experts – supporting documents are analyzed by a team of sustainability experts who keep track of the latest best practices in sustainability. n Traceability and Transparency – every document used in the rating process is stored securely and can be traced back. Rated companies have access, if needed, to the most detailed results and to each scoring decision. n Excellence Through Continuous Improvement – A professional rating methodology is open to quality controls, continuous improvement, and feedback from stakeholders. The assessment considers a range of sustainability issues, which are grouped into four broad themes: n Environment n Labor and Human Rights n Ethics n Sustainable Procurement The evidence-based assessments are distilled into scorecards, providing zero to one hundred (0-100) scores when applicable. n 85-100 Outstanding n 65-84 Advanced n 45-64 Good n 25-44 Partial n 0-24 Insufficient

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