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March-April 2023

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18 PalletCentral • March-April 2023 palletcentral.com process to achieve employee buy-in, and evaluating each person is the right person in the right seat, including the leadership." From this short overview of EOS®, one can see it is not for the faint of heart. e 10-year target is the starting point, with exploratory questions, such as: • What are the organization's core values and focus? "Knowing the sweet spot for an organization helps get better results," says Paton. "What kind of work does your business love to do and what you are good at. is is important to consider when opportunities present themselves – the shiny stuff ." • What is the 10-year target? What is your marketing strategy to get there? " is is an energizing goal – it can be anything, but it has to be one thing," he says. "Ask yourself, what do you want from your business that you are not getting today?" • Who is the ideal customer, including demographic and psychographic? "Life is too short to work with a customer that makes you miserable every day," he notes. • What makes you better than the rest? Paton suggests you look at the three things that make you better than your competition. "Once you fi gure this out, you can put a pledge or a guarantee around it and include it in your marketing strategy." A company deciding on EOS® should know: • It takes time to work through the implementation of this system, from six months to a year on average. • Many companies employ the services of a certifi ed EOS® Implementer to work through the steps. ese professionals can determine from the onset if the company is willing and able to see the process to fruition. • ere are excellent pallet industry technology vendors who can help pallet companies automate much of this process. • EOS® can work for small, medium and large companies alike, all it takes is a dedication to the plan. Pallet companies who currently use EOS® report a stronger vision for their company with more fl exibility for growth, real-time decision making with accurate data, process documentation with increased production value, clear priorities for every member of the company from the top down, quick resolution to issues, and the right people in the right seats doing the right jobs that make them feel signifi cant to the overall success of the company. Women in Industry Breakfast e Women in Industry breakfast program hosted speaker Shameka Lewis, MS, GSP, Kellogg Company. She spoke to the group on "knowing your worth and adding tax" in the workplace. She encouraged the women to believe in themselves and embrace their non-traditional roles in the industry. "Hold your ground and know your value," she said. " e opportunities for women are opening within manufacturing and those traditionally held by men. When someone tries to write your story, you rewrite it, you do you, follow your own path." The Young Professionals reception. Representatives from Mexico came to the ALC in record numbers. 0808

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