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September-October 2023

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PalletCentral • September-October 2023 29 comply with Equal Employment Opportunity Commission (EEOC) guidelines," Westover says. "e 'don'ts' that companies need to keep in mind include avoiding assessments that are biased or discriminatory, relying solely on assessments to make hiring decisions, and failing to provide feedback to candidates about their assessment results." One common mistake that Westover says companies make in their use of employment assessments is relying too heavily on a single assessment or ignoring other factors that may impact job performance. It's important to remember that assessments are just one part of the hiring process and should be used in combination with other evaluation methods. Another mistake is using assessments that are not valid or reliable, which can result in inaccurate assessments of candidates' abilities. "e current state of the economy has actually increased the need for employment assessments," Westover says. "With more people looking for jobs, companies are receiving a larger number of applications for each position. Additionally, with many companies moving to remote work, assessments can help ensure that new hires have the skills and abilities to be successful in a virtual work environment." Pallet companies should remember that employment assessments are just one tool in the hiring process. Westover advises that companies should also consider other factors, such as experience, education, and references, when making hiring decisions. Additionally, employers should be transparent with candidates about the use of assessments and provide feedback to candidates about their results. "By using assessments in combination with other evaluation methods, selecting assessments that are relevant and reliable, and ensuring compliance with EEOC guidelines," Westover says, "companies can improve the accuracy and efficiency of their hiring process and build a stronger workforce." Based in Minneapolis, Minnesota, Maura Keller is a seasoned writer, editor, and published author, with more than 20 years of experience. She frequently writes about recycling and business-related topics for various regional and national publications.

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