Issue link: http://palletcentral.uberflip.com/i/1538938
20 Pallet C e nt ral • S e ptem be r- O ctobe r 2 0 25 EFFICIENCY BY JERICA KINGSBURY A round the world, leaders in the wooden pallet manufacturing space are juggling endless variables: tariffs, inflation, labor shortages, and more. Behind the scenes, another variable is changing the landscape for manufacturers: artificial intelligence (AI). AI is no longer a theoretical tool of the future; it's a technological solution to some of the biggest challenges in the industry today. Used to streamline, automate, and enhance decision-making, pallet manufacturers are beginning to embrace AI. e National Wooden Pallet & Container Association (NWPCA) sent a survey to our members, and responses showed a varied approach to AI. Although it's early in the AI journey, the survey is propelling conversations about how we can use technology to address key hurdles. Key Survey Findings: AI's Role In Pallet Manufacturing Of the 61 member organizations that responded to the NWPCA's July 2025 Economic Pulse Report, just about half are already using AI to help employees automate tasks. Here's where our members stand on AI adoption: • 51% expect AI to automate certain tasks (without reducing jobs) • 39% anticipate needing to upskill or reskill staff • 26% foresee AI reducing workforce in some areas • 23% expect to create entirely new AI- or data-focused roles • Only 11% foresee no AI impact • 23% remain unsure about AI Industry Pressures Are Driving AI Adop on Pallet manufacturers are facing higher prices for raw materials, unknown tariff costs, and labor challenges, all while watching their margins shrink. In order to meet the demands of the industry— and the times—manufacturing leaders have no choice but to double down on efficiency wins. In many instances, automation, AI, and other digital tools are keeping operations afloat. Pallet Connect's Nunzio Presta shared his perspective, saying, "We're doubling down on value delivery and operational resilience as we prepare for any market swings over the next 6 to 12 months. A big part of that involves expanding out BREAKING THROUGH THE VOLATILITY How AI Is Quietly Reshaping The Wooden Pallet Industry Among Economic Chaos