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4 PalletCentral • July-August 2021 palletcentral.com PALLETCENTRAL OSHA 20 | Medical Cannabis, Opioids & Workers' Compensation Clearing the air on a complex issue for employers. By Adele L. Abrams, Esq., CMSP ALC SPEAKER PREVIEW 24 | To Their Own Beat Millennials in the workplace are easily motivated when approached with an individual-first management focus. This, by the way, works for all generations. By Caryn Smith Stay Connected PalletCentral® is a bi-monthly publication of the National Wooden Pallet & Container Association™ ©2021 National Wooden Pallet & Container Association. All rights reserved. NWPCA 1421 Prince Street, Suite 340 Alexandria, VA 22314 703-519-6104 info@palletcentral.com Subscriptions to PalletCentral are complimentary, however you need to subscribe: PalletCentral.com>>Subscribe Changes and Renewals: Current subscribers may sign-in at PalletCentral.com>>Edit Bio (look for "Additional Information" to manage your subscription and edit your mailing address. Or fax changes to: 703-519-4720.The NWPCA does not sell our mailing list; data collected from PalletCentral subscribers is solely used for tracking our readership. COLUMNS 6 Chairman's Message DEPARTMENTS 8 Inside NWPCA 10 Policy at Play 48 NWPCA Advertisers IN THIS ISSUE On the Cover: L&R Pallet MEMBER COMMENTARY 14 | Working Through to Solutions Resourceful pallet companies and suppliers seek positive outcomes to challenges impacting the industry. NWPCA members share the measures they are taking with their customers. WORKFORCE DEVELOPMENT: A CASE STUDY 30 | Employing Opportunity When it comes to finding and retaining quality employees, sometimes you have to look in unlikely places and provide more than a paycheck. One NWPCA member has done that, and leverages a people-first approach which has led to great business results. INSURANCE 36 | Shrinking Markets Property and casualty insurance for pallet/crating manufacturers. By Kevin Mershimer 40 | 2021 NWPCA Associate Members Buyer's Guide July-August 2021 Volume 21 No. 4 24 30 iStockphoto.com/catalby