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12 The Extraordinary Life Cycle of Pallets The wood packaging sector is closing in on zero-waste. The latest data collected from Virginia Tech and the USDA Forest Service for two research projects concludes that the industry has the highest recovery rate at 95%, compared to other prevalent materials. In this article, the research team leaders summarize the preliminary findings and identify what is occurring at landfill facilities. By Laszlo Horvath, PhD, Brad Gething, PhD, and Phil Araman 4 PalletCentral • March-April 2018 palletcentral.com HUMAN RESOURCES 30 Leadership Skills in Management: "It's Your Ship" - A Lesson in Organizational Transformation NWPCA conference keynote speaker Michael Abrashoff shared his insights on how he transformed the USS Benfold, a U.S. Navy destroyer experiencing very low morale, and turned it into the best performing ship in the Navy just a year later. His leadership approach of seeing the ship through the eyes of his crew significantly changed the ship's culture, boosted productivity and improved overall morale. By Anne Lewis ENVIRONMENT 34 Connecting the Dots on Healthy Forests, Healthy Markets & Healthy Communities Joining NWPCA in a recent video collaboration with several leading environmental organizations was the newest interim U.S. Forest Service Chief, Vicki Christiansen. She sat down with PalletCentral to discuss the importance of working with other organizations to communicate its common goals, and how vital the wood packaging sector is to our communities, and to maintaining healthy forests. BLOG 38 Is It Really Mold? There are many types of naturally occurring discolorations in lumber that are not linked to human health concerns, such as bluestain, iron stain, zebra stain or brown stain. Understanding the difference could save you time, money, and a great deal of worry. Blog by Annie Montey V O L . 1 8 | N O . 2 Departments Chairman's Message ..........................................................4 Inside NWPCA ......................................................................8 The Pallet Foundation ......................................................16 Advertisers ........................................................................40 CAPITOL HILL CORNER 10 Policy at Play – Rick Nolan Champions the Wood Packaging Sector in the Great Lakes NWPCA's representation on Capitol Hill is strengthened with staunch supporters of industry on our side. One such champion of our industry is Congressman Rick Nolan (D-MN). As a former owner of a pallet company, he truly understands the policies at play and their impact on wood manufacturing businesses nationally, and in the Great Lakes region. SAFETY 18 OSHA's Noise Standard: What's the Buzz? A news bulletin released in March 2018 by OSHA sounded a wake-up call for employers. The document confirms that damage to workers' hearing can occur not only from high noise exposure levels, but also from exposure to certain chemicals – called ototoxicants. Safety expert and attorney explains more about the rule and what it means for employers. By Adele L. Abrams, Esq., CMSP LABOR & THE WORKFORCE 26 The Multicultural Workplace: How do you Make it Work? Improving retention with a multi-cultural workforce takes patience. Understanding the motivational triggers, response to authority and values surrounding teamwork can all add to more productive work relations. You'll learn that it's not always about the salary and benefits package. By Molly Green-RD, LIC, CISR Published six times annually by the National Wooden Pallet & Container Association, 1421 Prince Street, Suite 340, Alexandria, VA 22314. Tel: 703-519-6104; info@palletcentral.com. Subscriptions to PalletCentral are complimentary, however you need to subscribe: PalletCentral.com>>Subscribe. Changes and Renewals: Current subscribers may sign-in at PalletCentral.com>>Edit Bio (look for "Additional Information" to manage your subscription and edit your mailing address. Or fax changes to: 703-519-4720.The NWPCA does not sell our mailing list; data collected from PalletCentral subscribers is solely used for tracking our readership. Stay Connected FEATURES Pallet Central I N S I D E Cover Background: iStockphoto.com/VeroRo39. Cover Insets (left to right): iStockphoto.com/tchara; NWPCA; herreid. iStockphoto.com/VeroRo39