Issue link: http://palletcentral.uberflip.com/i/1498036
4 PalletCentral • March-April 2023 palletcentral.com PALLETCENTRAL Stay Connected PalletCentral® is a bi-monthly publication of the National Wooden Pallet & Container Association™ ©2023 National Wooden Pallet & Container Association. All rights reserved. NWPCA 1421 Prince Street, Suite 340 Alexandria, VA 22314 703-519-6104 info@palletcentral.com Subscriptions to PalletCentral are complimentary, however you need to subscribe: PalletCentral.com>>Subscribe Changes and Renewals: Current subscribers may sign-in at PalletCentral.com>>Edit Bio (look for "Additional Information" to manage your subscription and edit your mailing address. The NWPCA does not sell our mailing list; data collected from PalletCentral subscribers is solely used for tracking our readership. COLUMNS 6 From The President DEPARTMENTS 8 Inside NWPCA 10 Policy at Play 49 NWPCA Advertisers IN THIS ISSUE On the Cover – iStock/miketea, iStock/StarLineArts, iStock/Rashad Aliyev March-April 2023 Volume 23 No. 2 SUPPORTING THE MISSION 12 | A Word From Our Season Sponsors Rotochopper offers complete waste wood recycling solutions for pallet manufacturing and recycling companies. Profi le Technology brings cutting tool solutions to today's wood machining needs. ALC REVIEW 14 | Industry Kaleidoscope It is a new world; it is time to build an industry for the future. Record numbers of pallet industry professionals converge in Fort Worth, TX to see the future where there is more than meets the eye. By Caryn Smith INSURANCE UPDATE 28 | It Pays to Be Covered From property to general liability to commercial auto, the insurance marketplace is continually evolving within the pallet industry. By Mike Edwards SAFETY 32 | OSHA Reboots Enforcement Initiatives The new SST program, CPL 02-01-064, took effect immediately and will be in effect for two years. It offi cially cancels the previous program and its criteria, issued in 2020 under the former administration. By Adele L. Abrams, Esq., ASP, CMSP AUTOMATION 38 | Artifi cial Intelligence in Your Operations AI is proving to be a solid resource for companies to use in their customer support, quality control, communication and training practices. By Annette Ferri and ChatGPT NATURE'S PACKAGING 42 | Women's Impact in the Pallet Industry Women are now taking on greater responsibilities within the traditionally male-dominated pallet industry. By Glenn Meeks TECHNOLOGY 44 | Automating Wood Automation is the technology to consider as a solution to increasing productivity and sustainability. Here are some current trends. By Caryn Smith 14 40