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November-December 2017

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LABOR orkforce recruitment and retention is critical to the success of any business. The NWPCA Board of Directors recently added a workforce goal to our association's strategic plan, so we thought it timely to share insights from our industry thought leaders on the topic. You will increasingly see more on this subject, including a variety of programs at the NWPCA Annual Leadership Conference in March, as we examine potential solutions for this We had a tremendous response to our request for input on this article – in fact, it was so overwhelming that we've dedicated more space in this edition so we can share responses from across the globe, and advance a discussion on solutions for finding, motivating, and managing tomorrow's workforce. Below are some of the questions we posed: • What do you foresee for labor and the workforce for 2018? In 5 or 10 years? • What are the contributing factors in finding labor (pay? benefits? lack of interest?) • In your specific region, who/what segment, is your competition for labor? • What are the potential solutions for finding labor in our industry over the next 5 or 10 years? One response from Stuart Busman, sales manager from Macoser, Inc., was connected to another new NWPCA strategic goal area on automation and the role of technology solutions. He answered the question in one sentence: The challenges associated with workforce labor can often be addressed through investment and application of available technology. Read more responses from our industry thought leaders on the following pages, and let us what hits the mark, and what misses. W 12 PalletCentral • November-December 2017 palletcentral.com iStockphoto.com/ndoeljindoel iStockphoto.com/PhonlamaiPhoto INDUSTRY THOUGHT LEADERS Insights on Labor & Workforce

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